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Why Win/Loss Analysis is Essential for Customer Success with Natasha Narayan (CEO, IcebergIQ)

34:08

5 mths ago

Onboarding Employees? Start with Customer Success. Featuring Jo Massie( VP OF CS, Slido)

36:43

6 mths ago

Driving Systematic Success with Peter Armaly (Sr. Director, CS Business Advisory Services, Oracle)

38:41

7 mths ago

The Power of Language in Customer Relationships with Yamini Rangan (CCO, Dropbox)

27:46

7 mths ago

How Oracle Leads their Customer Success team with Catherine Blackmore (GVP of CS, Oracle)

40:37

8 mths ago

Accountability-driven Success with Stefanie Caldwell (NarrativeScience) & Matt Davis (AlphaHQ)

33:42

8 mths ago

How To Create A Diverse Customer Success Team With Carine Roman

31:13

9 mths ago

How KeepTruckin Manages their CS program while adding a thousand customers a week w/ John Gleeson

31:26

9 mths ago

Trends in Customer Success Team Culture with David Sakamoto (VP of Customer Success, GitLabs)

27:45

9 mths ago

Efficiency and Effectiveness of the Customer Success Manager with Peter Armaly

33:26

9 mths ago

What the Board Expects in a Customer Success Team with Kristina Shen (Partner, Bessemer)

36:50

1 yr ago

How IBM Leads With Customer Success

28:40

1 yr ago

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